Our attention to patient input
AURA is attentive to patient input
Patients are represented on the Committee for Relations with Patients and Quality of Care Management (Commission de Relation avec les Usagers et de la Qualité de la Prise en Charge - CRUQPC) and the Nosocomial Infection Control Committee (Commision de Lutte Contre les Infections nosocomiales - CLIN)
The Committee for Relations with Patients has for mission to ensure that your rights as a patient are respected and to provide assistance with administrative procedures. It makes recommendations for implementation of measures to improve reception and management of care.
Representatives of patients participate in the certification process.
The names of the patients who sit on AURA committees can be provided.
A satisfaction survey of patients is carried out every year in all our dialysis units.
The satisfaction questionnaire is given to all hospitalized patients on their discharge.